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My Healthy Digital Health Navigator Training

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  1. Getting Started: The Pre-Quiz
    1 Quiz
  2. Introduction to Telehealth:
    5 Topics
  3. Digital Navigation and Health Literacy:
    6 Topics
  4. My Healthy Digital Navigators:
    5 Topics
  5. Basic Observation and Communication Skills
    2 Topics
  6. Using Digital Devices in Telehealth
    3 Topics
  7. Support of Telehealth Services:
    5 Topics
  8. Evaluation and Monitoring:
    5 Topics
LEARN It! Challenge Progress
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Digital navigators play an important role in helping individuals access telehealth services by assisting them with scheduling appointments, providing education and training on how to use telehealth tools, and troubleshooting technical problems. In addition, they also assist users with completing any necessary paperwork, such as consent forms, and provide information on insurance coverage and reimbursement options. They also should be familiar with the availability of telehealth services in their area, such as the location of telehealth clinics, and provide information about how to access those services. Digital navigators should also provide guidance on how to prepare for telehealth appointments, including what to expect during a telehealth appointment and how to make the most of the appointment.