With the increasing use of telehealth and online health resources, it’s important for digital navigators to educate users about how to protect their personal health information online.

This includes teaching users about the importance of using strong passwords, how to identify and avoid phishing scams, and how to use encryption to protect sensitive information.

Navigators also should instruct users about their rights under relevant privacy laws and regulations, such as the Health Insurance Portability and Accountability Act (HIPAA)