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My Healthy Digital Health Navigator Training

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  1. Getting Started: The Pre-Quiz
    1 Quiz
  2. Introduction to Telehealth:
    5 Topics
  3. Digital Navigation and Health Literacy:
    6 Topics
  4. My Healthy Digital Navigators:
    5 Topics
  5. Basic Observation and Communication Skills
    2 Topics
  6. Using Digital Devices in Telehealth
    3 Topics
  7. Support of Telehealth Services:
    5 Topics
  8. Evaluation and Monitoring:
    5 Topics
LEARN It! Challenge 8, Topic 1
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Methods for monitoring and evaluating the performance of digital navigators

LEARN It! Challenge Progress
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Digital Navigators’ performance should be regularly monitored and evaluated in order to ensure that they are meeting the needs of the community they serve, and to identify areas where improvements can be made.

Digital navigators should be provided with a performance evaluation form that outlines the key performance indicators (KPIs) that will be used to assess their performance.

KPIs could include metrics such as the number of people assisted, the satisfaction level of users, and the percentage of users who report improvements in their health.