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My Healthy Digital Health Navigator Training

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  1. Getting Started: The Pre-Quiz
    1 Quiz
  2. Introduction to Telehealth:
    5 Topics
  3. Digital Navigation and Health Literacy:
    6 Topics
  4. My Healthy Digital Navigators:
    5 Topics
  5. Basic Observation and Communication Skills
    2 Topics
  6. Using Digital Devices in Telehealth
    3 Topics
  7. Support of Telehealth Services:
    5 Topics
  8. Evaluation and Monitoring:
    5 Topics
LEARN It! Challenge Progress
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This is a basic introduction of functions. There is an entire course available for your use to learn more and be able to use the portal for yourself and then help others.

Patient Portal Optimization Tips

  1. Register and Log In: Ensure you have registered for your patient portal account and logged in securely using your username and password. This step is essential for accessing all the features and functionalities of the portal.
  2. Explore Features: Take some time to explore the different features available on your patient portal, such as appointment scheduling, viewing test results, medication management, secure messaging, and accessing educational resources.
  3. Keep Information Updated: Make sure your personal information, including contact details and insurance information, is up-to-date on the patient portal. This ensures that you receive timely notifications and updates regarding your healthcare.
  4. Schedule Appointments: Use the appointment scheduling feature to conveniently book, reschedule, or cancel appointments with your healthcare providers. This helps you avoid long wait times on the phone and ensures you receive timely care.
  5. View Test Results: Regularly check your test results through the patient portal to stay informed about your health status. Familiarize yourself with normal ranges and follow up with your healthcare provider if you have any questions or concerns.
  6. Manage Medications: Utilize the medication management feature to view your current medications, request refills, and track your medication history. This helps ensure you stay on top of your medication regimen and adhere to prescribed treatments.
  7. Communicate Securely: Take advantage of the secure messaging feature to communicate with your healthcare providers. Use this feature to ask questions, request medication refills, and discuss any concerns or symptoms you may have.
  8. Access Health Summary: Explore the health summary section to view a comprehensive summary of your health information, including medical history, allergies, and current conditions. This provides you with a holistic view of your health status.
  9. Set Health Reminders: Use the health reminders feature to set up reminders for upcoming appointments, medication refills, and preventive screenings. This helps you stay proactive in managing your healthcare and adhering to recommended care guidelines.
  10. Seek Support: If you encounter any issues or have questions about using the patient portal, don’t hesitate to reach out to your healthcare provider’s support team for assistance. They can provide guidance and troubleshooting tips to help you navigate the portal effectively.

By following these tips, you can optimize your patient portal access and take control of your healthcare journey. Patient portals are powerful tools that empower you to actively participate in managing your health and communicating with your healthcare providers.