Introducing the “My Healthy Digital Navigators” training program and its objectives
Dr. Rob’s Video Transcript
Hey, Dr. Rob Gillio here, Dr. Rob at the Force for Health, introducing my Healthy Digital Navigators.
It’s a training program and its main objectives are, one, can you be as healthy as possible? Can you be a force for your own health and understand how to optimize all the tools around you and understand your own risks? Understand who supports you and put in place a training program to improve your fitness, your nutrition, your safety, your resiliency, your mental health. We want you to be healthy so you can help someone else. If you’re not healthy and you don’t show up for that appointment, a lot of things don’t happen. So start with yourself.
Two, learn how to use the tools and practice them.
Three, learn how to communicate with people better and optimize communication in person as you need to build trust with that client and with that caregiver. And also facilitate a digital trust and communication and encounter that leads to a sharing of information and a better health outcome.
And then finally, be able to motivate people. Motivate them to do follow-up care and plan and learning, and continue to help them and show them the tools that they can do or that you can do with them, or that you can train their family members to do for them.
This is an exciting new career role, and I think it can also be a pathway. It can be a great career to stay with, but it also can be a pathway into healthcare, into technology, into innovation, into social work or education, into digital media.
Thank you for trying to become a Healthy Digital Navigator. Thanks for trying to stay healthy, and especially thanks for trying to bring healthcare and caring to those in need.
You’re a force for health. You’ll hear that a lot from me.
The “My Healthy Digital Navigators” training program is designed to teach digital navigators how to effectively support telehealth services and improve the health outcomes of the community they serve.
The program will focus on teaching digital navigators about the various telehealth tools and resources available, as well as how to navigate and use these tools to support telehealth services.
By completing this training program, digital navigators will be equipped with the knowledge and skills they need to help individuals access and benefit from telehealth services.
At the Force for Health, in this course we are going to review a series of topics dealing with becoming a digital health navigator.
Being a digital navigator is something I hope you already have certain skills for. Things like how to sign in with a username and a password, how to reset your password, how to use basic navigation functions on a computer. Those are not things we are going to cover in this course. We want you to make sure you have your digital skills up to speed, and we have some resources we can refer you to.
What we want you to think about here is being a digital health navigator. You would be that person, that genius in the Apple Store, so to speak, that Geek Squad in the Best Buy store, that could help someone deal with the health issues that the technology, the digital technology, and the services are providing.
Think about it. The caregivers are in one location. The patient or the person in need of care is in another location. Technology can now connect them if and only if both parties know how to use that technology at the caregiver side and at the patient side.
Your goal as a digital navigator is really to be able to support telehealth services on both sides, with an older doctor that may need some support or with a patient that may need your enthusiasm, your trust, and your skills to make that encounter actually happen and have it work and have the plan that is put into place stay in place.
So we are going to provide you with some educational resources, opportunities to talk to telehealth experts, and opportunities to learn about the skills, the rules, the laws, and other things that will help you be better as a digital health navigator.
Thank you for working on this and thank you for being a force for health.
