My Healthy Digital Navigator Training
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Introduction to Telehealth:5 Topics
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Introducing the "My Health eDigital Navigators" training program and its objectives
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The role of digital navigators in supporting telehealth services
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Overview of telehealth technology and its applications
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Different types of telehealth, such as remote patient monitoring, tele-rehabilitation, telemedicine, and e-consultation
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Best practices for using telehealth to improve health outcomes
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Introducing the "My Health eDigital Navigators" training program and its objectives
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Digital Navigation and Health Literacy:5 Topics
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Helping users to assess online health resources and tools
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Health privacy and security online
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Searching for health information online: best practices and strategies
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Evaluating the credibility and quality of online health information
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Basic digital skills such as navigating the internet and using online tools like email and online forms
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Helping users to assess online health resources and tools
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My Health eDigital Navigators:4 Topics
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Personalized Health Risk Assessments, a tool that compares behavioral health risks target ages
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Demonstrating how to use each tool effectively and efficiently
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The use of 360° Human: an interactive human anatomy tool, and its various features
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Using Wellness Club Platform, a digital platform that helps individuals improve their health through healthy behaviors
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Personalized Health Risk Assessments, a tool that compares behavioral health risks target ages
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Basic Observation and Communication Skills2 Topics
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Using Digital Devices in Telehealth3 Topics
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Support of Telehealth Services:5 Topics
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Evaluation and Monitoring:5 Topics
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Methods for monitoring and evaluating the performance of digital navigators
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Tracking key metrics, such as the number of people helped, and the satisfaction level of the users
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Continual training and professional development opportunities
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Feedback process and suggestions for improvement
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Regular performance evaluations
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Methods for monitoring and evaluating the performance of digital navigators
Assisting users in accessing telehealth services
Digital navigators play an important role in helping individuals access telehealth services by assisting them with scheduling appointments, providing education and training on how to use telehealth tools, and troubleshooting technical problems. In addition, they also assist users with completing any necessary paperwork, such as consent forms, and provide information on insurance coverage and reimbursement options. They also should be familiar with the availability of telehealth services in their area, such as the location of telehealth clinics, and provide information about how to access those services. Digital navigators should also provide guidance on how to prepare for telehealth appointments, including what to expect during a telehealth appointment and how to make the most of the appointment.